Privacy policy

CONFIDENTIALITY AGREEMENT

Our company may collect your personal data for various reasons. All collected personal data is protected on our platforms where the data is processed within the scope of KVKK No. 6698.

By filling out various forms and surveys on our membership or platform, some personal information belonging to our members and those who order from our store is collected due to the nature of our business. (such as name, surname, phone number, address, e-mail addresses).

Our company can send commercial messages to inform our members about the campaigns to be applied to our products or new products. It is entirely at the discretion of our members whether they want to benefit from such information or not. Our members will be able to benefit from this service by filling/marking the relevant section on our website.

All personal data shared by our members with our company are used only in accordance with the agreements to be made with our members and are not shared with third parties for any reason other than the contract.

IP addresses of computers that make purchases by connecting to gradiva.com.tr are recorded to be forwarded to legal authorities in case of any problems that may arise with the system or in case of any dispute.

When necessary, information called "cookies" can be placed on your computer in order to help us get to know you and to have a personalized and superior shopping experience. The use of cookies is a standard practice on the internet. You can change the setting for receiving cookies from your web browser.

Our company undertakes and accepts to respect and keep confidential all the information shared by our members, which should be kept confidential, and not to share it with third parties without permission except for the purpose of the contract.

Credit Card Security

Due to the importance we attach to the security of our customers' credit cards, our company does not store any credit card information entered by our members on its servers. Your card information is only forwarded to the bank for approval during your shopping.

Exceptional Circumstances

Our company may exceptionally share personal data in the event of a limited number of situations listed below:

1-Law, Decree, Regulation etc. have to comply with the legal obligations in force in accordance with the legislation issued,

2-It is mandatory for the implementation of any sales, order, marketing or advertising contracts concluded with the members of our store,

3-Due to the investigation or prosecution being carried out by the authorized legal authorities, duly making a request,

4-It is necessary to protect the rights and safety of our members,

Our company can change the privacy policy it has determined at any time by publishing it on the website. In the event of a change, all amended provisions become effective on the date of publication.